KOW Lifestyle Europe BV Privacy Policy

KOW Lifestyle Europe BV is a registered company in the Netherlands:
Althof 27, 5831 DZ Boxmeer, The Netherlands
KvK registration number: 69408300
info@kingdomofwow.eu
https://kingdomofwow.eu

KOW Lifestyle Europe BV is part of the KOW Lifestyle Group. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Who we will share your data with
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Customer data gathered on this website (including payment details) are used by KOW Lifestyle Europe B.V. for the sole purpose of service delivery to the customer and will not be shared with Third Parties. Also, any information that is taken for one off transactions is not stored by KOW (it is solely collected for the purpose of the particular transaction). The use of this information is furthermore subjected to the restrictions as set out in the EU Regulation on General Data Protection (GDPR). This website collects the following personal data: Name, company name, address, email address, phone number.

Our Company collects the following data:

Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide KOW Lifestyle Europe BV with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Our Company collects your data so that we can:

  • Process your order, manage your account.
  • Email you with special offers on other products and services we think you might like.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

All personal data are kept for the period of 7 years in conformity with legal obligations in the Netherlands. After 7 years, all data will be deleted.

Who we share your data with

Cloud-based services

We connect our website to CloudFlare and they collect information about visitors to our website in a few different ways, which typically includes items such as IP addresses, security fingerprints, DNS log data, and website performance data derived from browser activity. See CloudFlare’s Privacy and Security Policy for more information.

WordPress Jetpack: In general, the following data will be sent with each such usage event: IP address, user agent, referring URL, timestamp of event, browser language, and country code. Jetpack privacy policy can be found here

Payment processors

We use Mollie to process customer payments, and we share information that our customer provides such as name, billing address, shipping address, and email address in order to fulfill our customers order and receive electronic payment. Learn more about Mollie’s Privacy Policy

Third party service providers

We cooperate with PackNed B.V. In Nuenen, Holland for our customer fulfilment in Europe. We share with them personal data such as name, address, email and phone number for the purpose of being able to ship your order to you. This information is not used for any marketing purposes unless the customer specifically agreed to this. PackNed’s privacy policy can be viewed here.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +31 (0)40 368 5466

Or write to us: KOW Lifestyle Europe B.V. Althof 27, 5831 DZ Boxmeer, The Netherlands

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st September 2022.

How to contact us

If you have any questions about Our Company’s privacy policy,the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@kingdomofwow.eu Call us: +31 (0)40 368 5466

Or write to us at: KOW Lifestyle Europe B.V. Althof 27, 5831 DZ Boxmeer

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.